Privacy Policy

Light Castle Sound Healing (referred to as “we”, “our”, or “us”) is committed to protecting the privacy of individuals’ personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This Privacy Policy outlines how we collect, use, disclose, store, secure, and dispose of personal information in relation to the services we provide. By accessing our services or providing your personal information to us, you consent to the collection, use, and disclosure of your personal information as set out in this Privacy Policy.

Collection of Personal Information

We only collect personal information that is necessary for or related to our functions or activities. The types of personal information we may collect include:

– Your name, address, email address, and telephone number.
– Age and date of birth.
– Payment details, such as credit card and bank account information.
– Health information, if relevant to our services.
– Images or photographs, with your consent.

How We Collect Personal Information

We may collect personal information in various ways, including:

– When you provide it to us directly, such as through our website, in-person interactions, or over the phone.
– When you participate in our events, workshops, or other activities.
– From third parties with your consent, such as our business partners or service providers.

Use of Personal Information

We may use your personal information for the following purposes:

– To provide you with our services and products.
– To communicate with you, including responding to inquiries and providing customer support.
– To process payments and fulfill orders.
– To personalize and improve our services.
– To send you marketing and promotional materials, where permitted by law and with your consent.
– To comply with legal obligations.

Disclosure of Personal Information

We may disclose your personal information to third parties in certain circumstances, including:

– Service providers and business partners who assist us in providing our services.
– Legal and regulatory authorities, where required by law or regulation.
– Other parties with your consent.

Security of Personal Information

We take reasonable steps to protect the security of your personal information and prevent unauthorized access, use, or disclosure. This includes implementing physical, technical, and organizational security measures.

Access and Correction of Personal Information

You may request access to or correction of your personal information held by us. If you would like to access or correct your personal information, please contact us using the details provided below.

Contact Us

If you have any questions, concerns, or complaints about our Privacy Policy or the handling of your personal information, please contact us at info@lightcastle-soundhealing.com

Changes to this Privacy Policy

We reserve the right to update or amend this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website.

Last updated: 11.03.2024

Complaints

If you have any concerns about your privacy, please contact us using the details provided above. We take privacy complaints seriously and will respond promptly to acknowledge receipt and address your concerns.

Contact Information

Light Castle Sound Healing
info@lightcastle-soundhealing.com
T. 0412 380 318